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14. April 2021

Team Danmark & WorkPoint

A GDPR-compliant system for easy journaling and information retrieval

Implementation of WorkPoint 365 Journal & Case Management solution in Microsoft 365 by WorkPoint Partner Genia

Team Danmark works to provide the best possible framework and conditions for Danish athletes, enabling them to fulfill their potential and perform at the highest international level.

An organisation of around 50 employees constitutes the wellknown public institution, that has supported the development of winning and loved Danish athletes.

Numerous Stakeholders

There are many partners, contacts and stakeholders to consider and support in the work areas of Team Danmark. Athletes, coaches, sports federations, physicians, talent development programmers in municipalities, commercial and financial partners, international sports organisations, politicians and not least the public and media. All contacts, that need to be supported and informed, creating a lot of data and information that need to be archived and journalized.

Public Interest & Request

With high profile sport athletes, and a semi-public funded organisation, public interest is inevitable. Some years ago a case, where public access was required, revealed the huge challenge of finding the relevant case files, contracts and documentation.

Erik Markussen, IT-Administrator with Team Danmark explains:

“A once-and-for-all decision was needed to change former procedures of having data stored on various servers, in individual filling systems and even archiving in local mail boxes.”

Business Issue/Challenge

Team Danmark needed a GDPR-complient system for easy journaling and information retrieval.

The main challenges were:

  • How do we manage documents and emails across cases that might run over a four-year Olympic period?
  • How do we work easily and automate journaling?
  • How can we quickly find and provide public access to documents and information?
  • How do we ensure compliance?

The Solution

“We looked at various systems but found the logic of WorkPoint atop SharePoint was a great way of capitalizing on existing IT investments.”

– Says Erik Markussen.

Journal & Case Management with WorkPoint 365 and WorkPoint Express
With the assistance of WorkPoint partner, Genia a journal and case management solution was set up customized to the workflows of Team Danmark. WorkPoint Express, a plugin for Microsoft for emails and documents was also implemented to support the writing of documents directly in the journal system.

Outcome & Benefits


“We now have a system customized to our needs and set up with governance. With templates at hand, it is easy to set up a case and attach the relevant stakeholders in-house and externally”

– States Erik Markussen

Automatic Journaling
Everything is built using Microsoft tools, and the total integration through the Express plugin and automatic journaling makes it easy for all types of employees to archive meeting summaries, contracts, treatment records, agreements etc. correctly.

Easy Retrieval Of Information
Team Danmark can instantly find files and cases whenever needed and asked for by various stakeholders.

Complete Overview Of All Journals
With WorkPoint’s advanced search tool and meta-tagging, employees can quickly find a specific case and the corresponding history. They can also gain a complete overview of their ongoing cases, while management has the option to look across all ongoing work in the entire organisation.

All Data Stored In SharePoint
Erik Markussen is very satisfied with the WorkPoint solution and conculdes,

“We have gotten a very user-friendly solution as well as a technically great solution with the integration to SharePoint. From an IT- and securitywise perspective I am very happy with the fact that we are in total control of our data, as everything is stored in WorkPoint.”

Contacts for more information

Would you like to know more about WorkPoint, we urge you to contact us or one of our partners.

Hans Ulrik Madsen

Director of Partner Development +45 21320075