Rethink your Cases

Bring clarity to complexity with smarter case management. With centralized case data, built-in compliance, and seamless integration with Outlook and Teams, you’ll gain full visibility and ensure every case moves forward - efficiently and securely.

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Streamline your processes - from input to output

Are missing structure and overview, inconsistent workflows, and inefficient use of workforce preventing you from handling cases productively?

WorkPoint 365 is your obvious choice if you wish to transform all your fragmented case-related content stored in multiple folders on personal drives into centralized case information, that is always easily searchable and instantly available to involved stakeholders.

3 Key Benefits

Centralized Case Information

Consolidate all case-related data in one place for easy access to case-related information and smooth collaboration across departments. Seamless integration with Microsoft Teams and Outlook allows you to extract and save essential information from these communication platforms directly into your cases.

Seamless Workflows

Streamline case processes from A to Z and manage case inputs and outputs efficiently with tools that integrate across platforms, departments, and external systems. Experience the convenience of sharing information widely while knowing your sensitive data is protected against unauthorized access.

Compliance Made Easy

Ensure proper case progression and clear oversight with built-in compliance controls that require certain steps to be accomplished and approved before your processes can advance. This helps your organization stay compliant with policies and regulations effortlessly.

Stage Control

Workflows and processes can be tight, tedious and time-consuming. And as the number of cases grows, so does the ability to stay fully updated on every case and case stage. Make sure to always stay in the loop and up to date with a full overview of progress and updates on individual cases.

Manage case-related tasks from Outlook and Teams

Quickly search, extract or archive emails, Teams chats, documents, images etc. directly into a case while working in Outlook and Teams. Experience a new era of efficiency as you can automate processes and complete tasks in a specific case inside your WorkPoint solution – directly from your inbox.

Curious to learn more about transforming your approach to case management?

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Access Control

Implement proper access controls to ensure individuals – inside and outside your organization – have just enough access to information to perform their tasks.

What our Customers are Saying...

It’s great that we can store everything relevant related to the case — images, emails, documents, and more. And when we’re in Outlook, WorkPoint Express provides a quick way to archive emails directly into the case.

- John Søften Sørensen, CFO at Inox

Read the full case with Inox