From the perspective of a CTO – what you need to know about WorkPoint 365 right now.
We asked our CTO, Martin Nürnberg Gundertofte three questions about things he believes you really need to know right now if your organisation is considering the WorkPoint 365 platform.
Martin Nürnberg Gundertofte
CTO at WorkPoint
Our CTO Martin has an extensive background from the IT and tech industry. For almost 2 full decades he has worked with various kinds of IT solutions both from a development point of view, but also as a consultant. He knows the in's and out's of tech.
To him, good tech is tech used to create products that make a real impact and create value for the customer.
How do we handle customers' data in WorkPoint 365, and how can we make sure it's secured?
First and foremost, I think it’s really important to underline that we actually don’t host any customers’ data. Their data is hosted by themselves in their own Microsoft tenant. What we do is putting WorkPoint 365 on top of it while the data still remains with the customers.
Now, our platform, WorkPoint 365 is built on top of Microsoft 365, which is the second key thing to take note of. Microsoft prioritizes data security at a very high level, as well as the ability to really model user rights to fit with your individual needs, so nobody will have access to more than they need to in order to complete their assigned work.
Thirdly, one thing we do is add an extra layer of governance which is built into our platform. And once you have that “template” around governance, user rights, rules and so on set up, you can repeat the process over and over again, whether it’s when a new employee joins your team, or a new project is being launched. And the same level of security and governance will always remain intact, no matter how much you create or scale your platform.
Where some software and SaaS businesses put “all their eggs in one basket”, meaning that they rely solely on the default security provided by Microsoft which in itself is great to be fair, we believe at WorkPoint that it’s really important to make sure our customers feel like they can trust us and trust our platform. That’s one of the reasons why we’ve added an extra layer of templated structure to the governance and security implemented in our platform. We want to ensure a better level of governance accessibility so our customers can take full advantage of it.
In the era of AI which we are entering now, it will only become even more important to foster that feeling of reliability and trust in our platform, and that’s why governance will always be an important part of WorkPoint 365.
Where does WorkPoint stand regarding AI, especially when it comes to keeping data safe when using AI?
Adding to what I’ve already shared, when using WorkPoint 365 you’ve actually already created a solid foundation for protecting your data because you already have the necessary data security and governance in place.
Looking top down on AI, it’s also really important that you’ve created a certain structure around your data, so you can make sure that when using AI, it won’t surface incorrect data nor data which a given person actually doesn’t have the rights to view. Again, because WorkPoint 365 is built on top of Microsoft 365, you will also already have your rules around user rights in place.
Of course, it’s still a great thing to show a bit of caution when using AI and to be critical of the information it surfaces. AI is not a new technology, the widespread availability of it is. But, because of the secure foundation already established from our platform being built on top of Microsoft, with our own extra added layer of governance, we will co-exist with Microsoft Copilot and our customers will eventually be able to prompt inside of WorkPoint 365 and also trust the information it will surface.
How does WorkPoint 365 actually work when it comes to integrating with other systems?
At WorkPoint, we don’t actually make the integrations ourselves. Instead, we make endpoints for integrations, where you can hookup your desired integration with our platform through e.g., the Microsoft Power platform and Logic apps.
Now that being said, it’s important to note that WorkPoint 365 can of course be integrated with lots of other programs and custom build solutions.
Because we are a fully partner-driven organisation, we at WorkPoint create the endpoints while it’s our certified partners who make sure to create the actual integration you need.